Q: Does Sheltering Arms Senior Services conduct criminal background checks on its workers?
A: Yes. The agency conducts local, state, and national checks on all employees by driver's license and social security numbers. Some agencies only conduct local searches.
Q: Are all staff bonded & insured?
A: Yes.
Q: Are workers employees of the agency? Or am I responsible for paying their social security tax, etc?
A: The workers are all employees of Sheltering Arms so you don't have to worry about paying taxes or benefits. They receive benefits from Sheltering Arms Senior Services.
Q: Are employees experienced?
A: Sheltering Arms Senior Services home care staff are required to have previous experience in the healthcare industry, and many have been employees for several years.
Q: Does the agency check their references?
A: Sheltering Arms Senior Services home care staff are required to pass thorough reference checks.
Q: What is the agency's hourly minimum?
A: Sheltering Arms Senior Services has a 4-hour minimum for private pay home care services.
Q: Does the staff receive any training?
A: Sheltering Arms Senior Services requires at least twelve hours of continuing education per year.
The staff receives specialized training on Alzheimer's disease and Parkinson's.
Q: How is the staff supervised?
A: At Sheltering Arms Senior Services, supervisors are available 24 hours a day. Supervisory visits to clients' homes are performed twice a year or upon request.
