There’s more to consider than cost when choosing your Home Care provider. Be sure to ask about:
Employee Criminal Background Checks
Does the agency conduct local, state, and national checks like Sheltering Arms? Some agencies only conduct local searches. Sheltering Arms staff are required to pass extensive national, state and local background checks, which is beyond the state's licensing requirements.
Are Staff Bonded & Insured?
Sheltering Arms staff are.
Are Workers Employees of the Agency?
Sheltering Arms staff are.
Are Employees Experienced?
Sheltering Arms staff must have previous experience in the healthcare industry, and many have been employees for several years.
Are References Checked?
Sheltering Arms staff are required to pass thorough reference checks.
What are the agency's service requirements?
What is the agency’s hourly minimum? Some might require more hours than you need. Sheltering Arms usually has a 4-hour consecutive minimum.
Staff Training?
What kind of training does the staff receive and how often? Sheltering Arms requires at least twelve hours of continuing education per year.
Specialized Training?
Does the staff receive specialized training on Alzheimer’s and Parkinson’s? Sheltering Arms staff does.
Staff Supervision?
At Sheltering Arms, supervisors are available 24 hours a day. Supervisory visits to clients' homes are performed biannually, or upon request.
If needs change, can the agency provide additional services?
Sheltering Arms provides a continuum of care, including Geriatric Care Management and Consultation to support family caregivers, Lifeline Medical Alarm to provide 24/7 safety monitoring, Home Health Care for skilled nursing and therapies, and Day Care Services for those with Alzheimer's disease and other forms of memory loss. List of Sheltering Arms services.
